Shipping & Returns

We shipped the first production batch to fans and early backers in 2017 after a successful Kickstarter and Indiegogo campaigns. We are now shipping worldwide.

The NOWA hybrid watch collection has been under intensive evaluation by reviewers, influencers, journalists, and fans for more than a year and a half. All processes are under control: product design, manufacturing, iOS & Android apps development, and drop shipping.

The price includes duties and taxes for all orders except for pre-orders on Kickstarter and Indiegogo. There are no hidden fees.

After payment is verified, we will process and ship your order for free within 5 working days.

After payment is verified, we will process and ship your order for free within 5 working days.

We offer 14 days of free returns from the date of shipping on all orders over $100 USD, except on pre-orders from Kickstarter and Indiegogo. The return policy applies to domestic and international orders returned in good condition and to new NOWA products ordered on https://nowa.watch. If the product has been damaged, any necessary compensation shall be deducted from your refund.

The refund does not include shipping fees.

Please contact customer service for any returns requests at: contact@nowa.watch