Shipping & Returns
The Shaper collection is NOW ready and under intensive evaluation by reviewers, influencers, journalists and fans.
The most difficult processes are done: product design, factory tooling, iOS & Android apps and packaging are all completed. We shipped the first 100 piece pilot run to journalists, reviewers and influencers and we are now producing the first production order for our early backers.
Shipping DomestiC USA / CANADA
After payment is verified, we will process and ship your order for free before the end of August.
After payment is verified, we will process and ship your order before the end of August. The standard shipping fee is $14 USD + $5 per item. This shipping fee includes duties and taxes for all orders except for pre-orders on Kickstarter and Indiegogo. There are no hidden fees.
We offer a 30 day free return from the date of shipping, on all orders over $100 USD, except on pre-orders from Kickstarter and Indiegogo. The return policy applies for domestic and international orders and for new NOWA products ordered on http://nowa.watch that are returned in good condition. If the product has been damaged, the necessary fees shall be deducted from your refund.
The refund does not include shipping fees.
Pls contact customer service for any returns request at: firstname.lastname@example.org