Shipping & Returns
We shipped the first production batch to fans and early backers in 2017 after a successful campaign funded on Kickstarter and Indiegogo. We are now shipping worldwide.
The NOWA hybrid watch collection has been under intensive evaluation by reviewers, influencers, journalists and fans for over one and half year. All processes are under control: product design, manufacturing, iOS & Android apps development and drop shipping.
Shipping DomestiC FRANCE / USA / CANADA
After payment is verified, we will process and ship your order for free.
After payment is verified, we will process and ship your order within 5 working days. The standard shipping fee is $14 USD + $5 per item. This shipping fee includes duties and taxes for all orders except for pre-orders on Kickstarter and Indiegogo. There are no hidden fees.
We offer a 30 day free return from the date of shipping, on all orders over $100 USD, except on pre-orders from Kickstarter and Indiegogo. The return policy applies for domestic and international orders and for new NOWA products ordered on http://nowa.watch that are returned in good condition. If the product has been damaged, the necessary fees shall be deducted from your refund.
The refund does not include shipping fees.
Pls contact customer service for any returns request at: firstname.lastname@example.org